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Nimaya Completes Implementation of Nimaya 5 at a Large Telecommunications Carrier

April 15th 2004 - Nimaya completes its implementation of Nimaya 5 based customer data integration solution at a large telecommunications carrier. Through this implementation, Nimaya integrated the data from different divisions and provided a unified view of the customer data that included the information about accounts, products, billing, call history, and repair history and several other details. This implementation took about 9 months largely because of the corporate hassles involved with working with different divisions. This implementation is currently in production serving thousands of sales representatives. An analysis survey conducted by this carrier revealed that this implementation provided cost savings of millions of dollars because of the time savings provided by this integrated view of the customer information.

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